• Your aircraft parts inventory specialists 480.926.7118

Customer Satisfaction Survey

Customer Service

Question 1
When calling Aero-Zone, I found receptionist to be polite, responsive and helpful in directing my call.
Question 2
Aero-Zone's Inventory Specialists provided me with prompt, courteous service.
Question 3
I found Aero-Zone's Inventory Specialists friendly, knowledgeable and able to answer my questions.

Communication

Question 4
I received my Sales Acknowledgement in a timely manner.
Question 5
I received my tracking information / AWB number in a timely manner.
Question 6
I received copies of all pertinent paperwork in a timely manner.

Order Fulfilment

Question 7
My component(s) arrived on or before the expected date.
Question 8
The condition of components in my order was represented accurately.
Question 9
Components were packed safely, in accordance with ATA Spec-300 industry standards, and the checklist was signed by an inspector.

Feedback

Question 10
I am likely to purchase from Aero-Zone in the future.
Question 11
Which listing service did you use to find Aero-Zone?
  • - select one -
  • ILSMart
  • Partsbase
  • Stockmarket.Aero
  • OneAero
  • Locatory.Com
  • AeroXchange
  • We always check with Aero-Zone first
  • Other
Question 12
Our goal is to continue providing the best customer experience in the industry. What can we do to improve our service, and to meet that goal?
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